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FAQ

  • Freeze-dried candy is a unique and innovative process that involves removing moisture from the candy using freezing temperatures. This process locks in the flavor and creates a light, crispy texture.

  • To preserve the optimal freshness and flavor of Astro Freeze candies, it is recommended to store them in a cool, dry environment, shielded from direct sunlight. Ensure that the candies remain protected from any moisture exposure to maintain their unique crunch and quality.

  • AstroFreeze does not accept returns for any edible products, prioritizing safety considerations. In the event of any issues with your order, we kindly request that you reach out to us within 3 days of receiving your order. We are committed to providing assistance and addressing any concerns you may have.

  • Stay tuned for promotions and discounts by subscribing to our email newsletters and following us on social media for the latest updates.

  • You can reach our customer support team by filling out our contact form HERE  We’re happy to assist you!

  • Orders placed with Astro Freeze, will be shipped within 2 business days (normally quicker). The exceptions to this are postal holidays, and special circumstances, which will be announced via our social media outlets. Standard shipping within the U.S. typically takes anywhere from 3 to 7 business days. This can vary based on the shipping carrier, the distance between the fulfillment center and your location, and any unforeseen delays by the shipping carrier.

  • Our gluten-free options include Space Rocks, Blast O Honey, Gravity Taffy, and Lunar Lemons.
    Please note that our products are produced using machinery shared with items containing almonds, peanuts, and soy.

  • Feel free to contact our support team by completing the wholesale form available HERE.

  • Please check out our Privacy Policy Page